Frequently Asked Questions
The cooking instructions for each dish are different, and can be found on the dish itself and also on our website. Ensure food is piping hot before serving. Your ovens or microwave may be different to ours, so all cooking instructions are guidelines only
Dishes must be kept refrigerated below 5°c and consumed within 48 hours of the production date.
All our dishes are freshly prepared and must be kept refrigerated below 5°c. Dishes should be consumed within 48 hours.
We do not recommend our dishes are frozen as this may compromise the quality of your dish. We believe that fresh is best, so please enjoy your dish within the use by date.
We are seeking to reduce the amount of packaging we use to prepare our dishes, and are aiming to be both plastic free and fully recyclable. We are not quite there yet. Our packaging is largely plastic free, you might see some plastic fixings but we are working hard to remove those. The wrapper is uncoated (so no plastic) and should be recycled. The wooden container (dish) is fully biodegradable and can also be reused.
Refer two friends that sign up to our mailing list and order and you will be rewarded with a complimentary bottle of Petit St Jacques Rouge 2019. This offer will be valid until 31st May 2022.
We will award a meal to the value of £100 to active subscribers on our mailing list. The winner will be chosen at random and notified by email. Please note delivery will need to be to a London postcode or the winner will need to be able to collect their meal. There are no cash substitutes available.